Joining the Nutchel team

As part of the marketing & sales team, you are the first and last contact point of our guests. You play a key role in the success of the Nutchel experience!

Your missions

• Secure a high-level satisfaction by being the contact person for customers via email and telephone
• Work with hospitality teams to ensure a smooth client experience and a peaceful HQ-site daily collaboration
• Manage complaints and refunds
• Support the sales and upsell
• Create and maintain excellent relationships with team members and guests

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Your profile

• You have minimum of 2-years’ experience working in Customer Service
• You have fluent oral and written skills in Dutch, French, and English. German is considered a plus
• You have excellent communication skills (both oral and written), as well excellent listening skills
• You master Office 365, and have experience a PMS (property management system) or a booking system

Your soft skills

• You have a feeling for customer satisfaction with a problem-solving mentality and a great care to details
• You are result-oriented and have reporting experience
• You are autonomous, well organized and a real team player

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What we offer

• A part-time contract as a permanent employee with a start date from July 1st on
• An international, enthusiastic, enterprising and customer-oriented team
• The possibility of partial remote working
• Extra-legal benefits
• Vacation benefits on our forest villages

It's essential! You are the legal elf for the General Management of the Group, Team Leads, and Site Managers, guiding them through legal analysis in decision-making.

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Your missions

• Ensure legal prevention through analysis of existing contracts and those to be signed from partners of all kinds (goods and/or services providers, financial services, insurance, IT, construction contractors, townships and institutions, etc.)
• Draft contracts issued by Nutchel, especially employment and commercial contracts
• Prepare of case files in the event of litigation risk, including basic legislative and jurisprudential references
• Be a legal support to decision-making for the leaders of different entities (Luxembourg, France, and Belgium)
• Research and/or monitore legislation (on request) in European, Belgian, French, and/or Luxembourgish law in areas of law that regularly concern us: contract law, commercial law, social law, labor law, social security law, urban planning and environmental law, company law, administrative law, consumer protection, intellectual property, real estate law, European law, and private international law
• Be a point of contact for specialized lawyers to whom you may turn, if necessary, for their expertise in one of the previously mentioned areas according to national and/or local law

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Your profile

• You hold a master's degree in law. An additional master's degree, specific training, or internship in one of the previously mentioned legal domains is a plus
• You speak French and English. Dutch and/or German is a plus
• You master legal research tools and the Office suite
• You have excellent writing skills
• A first experience in a company, even as an internship, is a plus

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Your soft skills

• Tireless desire to learn, you enjoy discovery
• Out-of-the-box thinking, precision, analytics, and rigour
• Problem-solving mentality, proactivity, and be a solution-maker
• Respectfulof the people around you and your environment
• Collaboration, interaction, and communication

What we offer

• Permanent part-time position with possible evolution to full-time (or 4/5)
• Very flexible hours with the possibility of working remotely
• A highly varied job rich in training experiences
• Extra-legal benefits
• Vacation benefits on our domains
• A motivated and enthusiastic team that shares our values!

You are the "Swiss army knife" of the marketing & sales team and therefore play a key part in the success of the team work!

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Your missions:

• Manage the B2B strategy and execution, including lead generation (through referrals, LinkedIn, distribution channels), sell MICE stays and liaise with the operations for the overall success of the B2B product
• Support the product success: help the product manager and forest village managers in the implementation of the on-site run animations, communication and upsell
• Support the marketing team in various ways: copywriting of SEO-optimized blogs, social media inputs, strategic recommendations, translation, customer support...

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Your profile:

• You’re digital-savvy, a creative soul and passioned about the tourism and event industry
• You are result-oriented and have a feeling for sales with great communication skills and attention to details
• You’re digital-savvy, a creative soul and passioned about the tourism and event industry
• You have skills in project management and a practicla and operation-driven mindset
• You are a native French- speaker, and are fluent in English. Dutch and/or German is a plus
• You have experience with Office 365 and Canva

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Your soft skills:

• You are curious and willing to listen, learn and implement what has been learnt, both in hard and soft skills
• You are a team player and are agile, showing creativity to meet your goals
• You are organized and rigorous, with a project management mindset

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What we offer:

• A 6-month internship or 1-year alternance from September 2024 on, with the possibility of conversion into a permanent contract from
• Salary compensation
• An international, enthusiatic and enterprising team
• Occasional stays on our forest villages in Belgium and in France